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Privacy Policy

Privacy Policy

At Auction Finance, operated by Mortgage Knight Ltd (“we,” “us,” “our”), we are committed to protecting your personal information in compliance with the UK GDPR and the Data Protection Act 2018. This Privacy Policy outlines what you can expect from us regarding the collection, use, and safeguarding of your personal information.

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What Information We Collect, Use, and Why

To provide and enhance our products and services, we collect the following categories of personal information:
  • Personal Details: Name, contact information, date of birth, address, gender, marital status, occupation, and third-party information (e.g., family members or relevant parties).
  • Financial Information: hIncome, expenditure, bank and card details, transaction data (including details about payments and services purchased).
  • Employment Details: Employment status, salary, sick pay, length of service
  • Credit Information: Credit history and reference data.
  • Health Information: Medical records or health conditions, required for certain products.
  • Criminal Records Data: Including driving or other convictions.
  • Technical and Usage Data: IP address, browser details, cookies, and information about how you interact with our website, products, and services.

Lawful Bases for Processing and Data Protection Rights

We collect and process personal data based on several lawful bases, each affecting your data protection rights. Details of lawful bases and data protection rights can be found on the ICO’s website.
Your key rights include:
  • Right of Access: Request copies of your personal information and details of its use and sharing.
  • Right to Rectification: Correct or delete data if inaccurate.
  • Right to Erasure: Request deletion of your data in certain circumstances.
  • Right to Restrict Processing: Request limited use of your information.
  • Right to Object: Object to certain types of data processing.
  • Right to Data Portability IRequest the transfer of your data to another provider.
  • Right to Withdraw Consent: Withdraw your consent at any time if consent was the basis for data processing.
We must respond to your requests without undue delay, within one month. Contact us using the details above to exercise any of these rights.

Our Lawful Bases for Collecting and Using Your Data

  • The lawful bases for collecting or using personal information to provide and improve our products and services include:
  • Consent: You have provided permission after receiving all relevant information.
  • Contractual Obligation:We need this information to fulfil our contractual obligations to you.

Where We Get Personal Information From

We primarily collect your personal information directly from you.
How Long We Keep Your Information We retain personal data only as necessary:
  • Completed Mortgage Cases: 6 years.
  • Uncompleted Mortgage Cases: 3 years.
  • Protection Business: 6 years.
  • Data may be retained longer for legal or regulatory purposes but never beyond necessity.

Who We Share Information With

We may share your information with:
  • Professional or Legal Advisors
  • Regulatory Authorities
  • Legally Obligated Organisations
  • Suppliers and Service Providers
  • Professional Consultants

How to Complain

If you have any concerns regarding our use of your data, you can contact us using the information provided at the top of this notice. If you remain unsatisfied after addressing the matter with us, you may file a complaint with the ICO:
  • Auction Finance specialises in structured financing solutions for property auctions. Our expert team prioritises a client-focused approach, offering competitive rates and flexible options for quick and efficient funding. Whether you're bidding on residential, commercial, or land, we are committed to supporting your auction success.

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  • THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME.
  • YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR ANY OTHER DEBT SECURED ON IT.
  • We are a credit broker not a lender.
  • The FCA does not regulate most Buy to Let mortgages.
  • Authorised and regulated by the Financial Conduct Authority FCA reg. 994617.
  • 5 Century Court, Tolpits Lane, Watford, WD18 9PX. Registered in England, No 14667048
  • We always aim to provide a high-quality service to our customers. However, if you encounter any problems and we are unable to resolve them, you can take your complaint to an independent ombudsman. Our advice is covered under the Financial Ombudsman Service.

(C) 2025 Auction Finance is a trading name of Mortgage Knight Ltd